Tickets for Seniors (60 or over) 
More ticket options (including railcards) 
E-Tickets (our adult tickets for print@home)
The normal Grand Central timetable is operating today. For current train running information please contact National Rail Enquires on 08457 48 49 50. This weekend The weekend timetables changes on Saturday 11th September, please check your train times before travelling. Sunday Due to Network Rail engineering work some services will depart Sunderland earlier than normal and will not stop at Hartlepool. Please check the Service Alterations page for more information on engineering work. |
Refunds and Compensation
Useful Links:
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Refunds If you decide not to use your ticket to make all or part of your intended journey then you may be eligible for a refund. To obtain a refund all tickets must be returned to the place of purchase. If you purchased your tickets from the Grand Central website they should be posted to:
PO Box 600 6162
Tickets must be returned within 28 days of their expiry date. You may be required to pay an administration fee.
Compensation We want every journey you make with Grand Central to be an enjoyable one, however, we do recognise that on occasions events can impact a journey, causing inconvenience to you. Any claims should be sent direct to Grand Central Railway Company either by:
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